customer experience centre

account & login help

• Trouble Logging In? Reset Your Password

returns & refunds

• Digital Payment Guide

collecting your order

• Picking Up your National Tiles order
• Pick‑Up Orders: What You Need to Know

delivering your order

• Your National Tiles Delivery: What to Expect
• Delivery Orders: What You Need to Know

shopping with us

• Sales Ts&Cs
• Ordering extra tiles from National Tiles
• How to change your National Tiles order or check your order status
• Online Samples